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← Take Command Health

Insurance Advocacy Specialist

Take Command Health
Location
Dallas, Texas
Posted
18 days ago
Department
Operations
What they actually want (must-haves)
  • 1-3+ years of experience in health insurance (carrier, broker, benefits administration, or a related role)
  • Customer service experience, ideally in a case-based or ticketing environment
  • Active health insurance license, or ability to obtain licensure within 90 days of hire
  • Strong analytical skills
  • Self-starter who can work independently after onboarding
  • Clear written and verbal communication
Nice to have
  • Experience with ICHRA/QSEHRA or individual market health insurance specifically
  • Sound judgment on what's needed to close a case
  • Experience working in a startup or fast-changing operational environment
What the job really is

The Insurance Advocacy Specialist at Take Command will assist members in navigating their ICHRA/QSEHRA benefits and health insurance coverage. This role involves managing member advocacy cases, answering questions, resolving claims and enrollment issues, and documenting outcomes. The position also includes cross-training into Care Tier 2 responsibilities as the individual becomes more familiar with the role.

Benefits
  • Generously funded ICHRA for medical, dental, and vision premiums and medical expenses
  • Unlimited personal vacation in addition to regular company holidays
  • 401(k) with 4% match that vests over 4 years with a one year cliff
  • Competitive parental leave for new parents
  • Up to two paid days of Paw-ternity leave
  • ClassPass corporate membership
Things to weigh
  • No salary listed
  • Role involves navigating a complex and emotional industry
  • Startup environment may require adaptability to rapid changes
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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