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← TailorCare

Care Coordinator( 8am-5pm EST)

TailorCare
Location
United States
Posted
16 days ago
Department
Care Coordinators
What they actually want (must-haves)
  • High School Diploma / GED (or higher)
  • Experience with escalated customer service issue resolution
  • Knowledge of Google Suite products (Docs, Gmail, Calendar, Slides, Sheets)
  • Phone/Fax system experience
  • EMR experience, Athena & Epic preferred
Nice to have
  • Associate's Degree or higher
  • Typing speed of 40+ WPM
  • Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting
What the job really is

As a Care Coordinator at TailorCare, you will be the first point of contact for patients, handling inbound calls and facilitating communication between care teams. Your responsibilities will include answering patient inquiries, resolving issues, collecting documentation, and ensuring smooth care coordination through accurate documentation and timely follow-ups.

Benefits
  • Generous paid time off (PTO) and holiday plans
  • Paid parental leave
  • Medical, dental, vision, life, and disability insurance
  • Wellness resources and employer HSA contribution
  • 401k plan with employer matching
Things to weigh
  • Remote-first company with potential for hybrid model in Nashville
  • Non-exempt (hourly) role may imply less job security compared to salaried positions
  • Role involves handling emotional customer situations which may be challenging
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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