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← Tactile Medical

Patient Education Consultant

Tactile Medical
Location
Mobile, Alabama
Posted
24 days ago
Department
Patient Training Direct
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent work experience
  • 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role
  • Ability to lift 20 pounds on a regular basis
  • Ability to work remotely and travel to patients in a home, clinic or virtual environment
  • Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams
  • Strong interpersonal communication skills including the ability to empathize with patients and caregivers
Nice to have
  • Health related certification
  • Medical device or healthcare industry experience
What the job really is

The Patient Education Consultant at Tactile Medical is responsible for conducting demonstrations and training sessions for patients on the use of at-home therapy devices. This role involves building rapport with patients, explaining financial responsibilities, and ensuring they can effectively use the products as prescribed. The position requires in-person and telehealth interactions, along with documentation and compliance with insurance requirements.

Benefits
  • medical, dental and vision benefits
  • retirement benefits
  • employee stock purchase plan
  • paid time off
  • parental leave
  • family medical leave
Things to weigh
  • Travel up to 80% within assigned territory
  • Starting salary range is $23.89 — $31.35 USD, which may vary based on location and experience
  • Documentation standards vary based on patient insurance and company requirements
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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