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← Tactile Medical

Patient Education Consultant

Tactile Medical
Location
Worcester, Massachusetts
Posted
25 days ago
Department
Patient Training Direct
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent work experience
  • 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role
  • Ability to lift 20 pounds on a regular basis
  • Ability to work remotely and travel to patients in a home, clinic or virtual environment
  • Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams
  • Strong interpersonal communication skills including the ability to empathize with patients and caregivers
Nice to have
  • Health related certification
  • Medical device or healthcare industry experience
What the job really is

The Patient Education Consultant at Tactile Medical is responsible for conducting product demonstrations and training sessions for patients using at-home therapy devices. This role involves building rapport with patients, explaining financial responsibilities, and ensuring they can effectively use the products. The consultant will travel extensively within their assigned territory and may conduct trainings in-person or via telehealth, while also managing documentation and compliance with regulatory requirements.

Benefits
  • medical, dental and vision benefits
  • retirement benefits
  • employee stock purchase plan
  • paid time off
  • parental leave
  • family medical leave
Things to weigh
  • Travel up to 80% within assigned territory
  • No specific mention of support for ongoing training or professional development
  • Salary range provided but may vary based on candidate's qualifications
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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