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← Tactile Medical

Patient Education Consultant

Tactile Medical
Location
Houston, Texas
Posted
1 month ago
Department
Patient Training Direct
What they actually want (must-haves)
  • Bachelor’s Degree or equivalent work experience
  • 2+ years of experience in a patient facing, education/training and/or highly advanced customer service role
  • Ability to lift 20 pounds on a regular basis
  • Ability to work remotely and travel to patients in a home, clinic or virtual environment
  • Able to provide clear written and verbal communication to patients, caregivers, field staff and internal teams
  • Strong interpersonal communication skills including the ability to empathize with patients and caregivers
Nice to have
  • Health related certification
  • Medical device or healthcare industry experience
  • Skilled in teaching others
  • Able to apply new information received via online learning modules, virtual or in-person interactions to enhance the patient experience
What the job really is

The Patient Education Consultant at Tactile Medical is responsible for conducting in-person and telehealth demonstrations and training sessions for patients using their at-home therapy devices. This role involves building rapport with patients, explaining financial responsibilities, ensuring proper device usage, and documenting patient interactions according to insurance and company standards. The position requires significant travel within the assigned territory to meet patients and deliver training.

Benefits
  • medical, dental and vision benefits
  • retirement benefits
  • employee stock purchase plan
  • paid time off
  • parental leave
  • family medical leave
Things to weigh
  • Travel up to 80% within assigned territory
  • Starting salary range is $23.89 to $31.35 USD, which may vary based on location and experience
  • Role involves significant patient interaction which may require adaptability to diverse patient needs
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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