As a Cloud Operations Engineer II at Syndigo, you will support and maintain the global SaaS platform, ensuring its high availability and performance. Your day-to-day responsibilities will include managing cloud infrastructure on AWS and Azure, monitoring production environments, troubleshooting technical issues, and collaborating with cross-functional teams to enhance customer experience. You will also engage in incident management, root cause analysis, and process improvement initiatives while working in a 24x7 rotational shift environment.
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