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← Syndigo

Moderation Operations Coordinator

Syndigo
Location
Chicago, Illinois, United States
Posted
23 days ago
Department
Global Services
What they actually want (must-haves)
  • 2+ years of experience in content moderation, quality assurance (QA), content review, or similar detail-oriented review work
  • Strong attention to detail and organizational skills
  • Clear and effective communication
  • Experience with Microsoft Excel
  • Ability to identify issues, follow established processes, and escalate concerns appropriately
Nice to have
  • Experience working with a global workforce preferred
What the job really is

The Moderation Operations Coordinator at Syndigo supports the moderation team by ensuring quality standards are met and processes are followed. Daily responsibilities include performing quality checks on moderation, monitoring escalated decisions, responding to moderator inquiries, and identifying trends for improvement. This role serves as a resource for team members and contributes to maintaining consistent moderation practices.

Benefits
  • Competitive health insurance benefits
  • PTO and volunteer time off
  • Employer-paid short- and long-term disability
  • Parental and adoption leave
  • 401(k)
  • Tuition reimbursement
Things to weigh
  • This is an hourly position requiring 2 days per week in the office in Chicago.
  • No specific salary listed, but a budgeted range is provided.
  • The role involves supporting a global workforce, which may require flexibility in communication and processes.
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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