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← SWAN Loveland

Dispatcher

SWAN Loveland
Location
Loveland, CO
Posted
23 days ago
Department
Dispatch
What they actually want (must-haves)
  • 2+ years call center experience
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Proficiency in basic computer applications and call center software
Nice to have
  • Dispatch experience
  • HVAC, Plumbing, Electrical, or other service-based industry experience
  • Service Titan experience
What the job really is

As a Dispatcher at Swan Heating, Plumbing, Air, and Electrical, you will coordinate service requests and dispatch field technicians to ensure timely service for customers. Your role involves being the main communication point between customers, technicians, and management, while also addressing inquiries and resolving issues. You'll monitor schedules, maintain records, and collaborate with other departments to enhance service delivery.

Benefits
  • Health insurance: Comprehensive medical, dental, and vision coverage
  • Retirement plan: 401(k) with company match
  • Paid time off: vacation and 6 paid holidays
  • Training and development: Ongoing opportunities for professional growth and advancement
  • Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction
Things to weigh
  • Pay range listed as $23 - $27 USD
  • Role primarily involves communication and coordination rather than technical work
  • Fast-paced environment may require quick decision-making under pressure
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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