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Outbound Supervisor

SupplyHouse.com
Location
Canal Winchester, Ohio, United States
Posted
2 months ago
Department
Fulfillment Leadership
Salary
$65,000 – $81,000
What they actually want (must-haves)
  • High school diploma or GED equivalent
  • 2+ years of leadership experience in a fulfillment, warehouse, or distribution environment
  • Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
  • Demonstrated ability to train, coach, and develop associates to achieve departmental goals
  • Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
  • Strong understanding of safety practices and ability to promote a safe and compliant work environment
Nice to have
  • Bachelors degree in Supply Chain, Distribution Management, or a related field
  • Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
  • Familiarity with performance management, including conducting feedback sessions and supporting employee development
  • Experience overseeing both picking and packing functions within a fulfillment or distribution environment
What the job really is

The Outbound Supervisor at SupplyHouse.com is responsible for overseeing the Picking and Packing Teams in the Fulfillment Center, ensuring accurate and timely order fulfillment. This role involves delegating tasks, monitoring performance, conducting training, and addressing any operational issues that arise. The supervisor will also serve as a key point of contact for customer service regarding high-priority orders and will participate in leadership meetings to drive process improvements.

Benefits
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
Things to weigh
  • No specific mention of the technology stack used in the fulfillment process
  • The role requires flexibility in schedule, especially during peak periods, which may affect work-life balance
  • The position involves a significant leadership responsibility in a fast-paced environment, which may be challenging for some candidates
Job score3.8/5
Benefits5/5
Freshness1/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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