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Retail Store Supervisor

Sunnyside*
Location
1739 East Golf Rd Schaumburg, IL 60173
Posted
20 days ago
Department
Retail
What they actually want (must-haves)
  • High School Diploma or equivalent
  • 3 - 5 years’ experience in customer service
  • 1+ year experience leading or mentoring a team; cannabis experience preferred
  • Excellent customer service skills
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
  • Excellent communication, interpersonal, and persuasive skills
What the job really is

The Retail Store Supervisor at Cresco Labs will oversee daily operations at the dispensary, ensuring compliance with state laws and company standards. Responsibilities include managing staff workflows, performing opening and closing procedures, handling customer escalations, and facilitating training for team members. The role emphasizes customer service, team culture, and adherence to compliance standards in the cannabis industry.

Benefits
  • Major medical, dental and vision insurance
  • 401(K)-match program
  • FSA/HSA programs
  • LTD/STD options
  • Life insurance and AD&D
  • Paid holidays and paid time off
Things to weigh
  • No specific mention of career advancement opportunities
  • Cannabis experience preferred but not required
  • Pay range provided is relatively narrow ($26 - $28)
  • Must be 21 years of age or older to apply
Job score3.2/5
Benefits5/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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