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← Summit Therapeutics

Senior Manager, CRM IT

Summit Therapeutics
Location
Princeton, NJ (US)
Posted
19 days ago
Department
Information Technology
What they actually want (must-haves)
  • Bachelor’s degree in Information Technology, Business, Computer Science, or related field
  • Minimum of 8+ years of experience supporting pharmaceutical commercial systems, CRM platforms, or commercial operations technology
  • Minimum of 6+ years of hands-on experience implementing, configuring, and supporting Veeva CRM in pharmaceutical or biotechnology organizations
  • Demonstrated expertise supporting Sales, Medical Affairs, Market Access, Field Reimbursement, and Key Account Management business functions
  • Strong understanding of pharmaceutical commercial processes including Territory Management, Targeting & Segmentation, Call Planning, Omnichannel Engagement, Customer Master Data, HCP/HCO Management, Medical Affairs Operations, Market Access Operations
  • Experience leading full lifecycle Veeva CRM implementations, upgrades, migrations, and business transformation initiatives
Nice to have
  • Veeva CRM Administrator, Business Analyst, or Technical Certifications
  • Experience supporting product launches and launch readiness initiatives
  • Experience with Veeva Vault CRM, Vault Platform, Veeva OpenData, Reltio MDM, Commercial Analytics platforms
  • Experience supporting omnichannel engagement strategy and commercial data-driven decision making
What the job really is

The Senior Manager, CRM IT at Summit Therapeutics will lead the Veeva CRM platform's strategy, implementation, and optimization, collaborating with various departments such as Commercial Operations and Medical Affairs. This role involves end-to-end ownership of the CRM capabilities, ensuring alignment with business objectives, enhancing field effectiveness, and maintaining compliance with industry regulations. The manager will also oversee vendor relationships and ensure high-quality data governance within the CRM system.

Benefits
  • Pay range of $148,000 — $174,000 USD
  • Potential for bonus, stock, benefits, and/or other variable compensation
Things to weigh
  • Onsite position in Princeton, NJ
  • Role requires extensive experience in a regulated pharmaceutical environment
  • No specific mention of remote work options
  • Compensation may vary based on individual factors, which could lead to uncertainty in salary negotiations
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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