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Customer Experience Coordinator

Suitsupply
Location
Milan, Milan, Italy
Posted
13 days ago
Department
Sales
What they actually want (must-haves)
  • Previous experience in sales, hospitality, and/or service
  • Exceptional customer service/clienteling skills
  • Professional verbal and written communication skills
  • Flexible work schedule, including evenings, weekends, and holidays
What the job really is

As a Customer Experience Coordinator, you will be the brand ambassador in-store, ensuring that customer interactions exceed expectations and that the store operates efficiently. Your role involves supporting the management team in creating a positive atmosphere, maintaining high standards of customer service, and engaging in clienteling activities to foster relationships with customers.

Benefits
  • Competitive salary between €2,100-€2,700 per month for a full-time contract
  • A top-of-the-line training program, unique to the industry
  • A clothing allowance for each new season
  • A generous employee discount
  • Opportunity to build a career with one of the fastest growing companies in fashion
  • Opportunity to travel to other stores and abroad
Things to weigh
  • Salary range provided is relatively low for the fashion industry in Milan
  • Role heavily focused on customer service and clienteling, may not involve other areas of retail management
  • Flexible schedule may impact work-life balance
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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