HHiring Reality
← Strive Pharmacy

Customer Success Manager - East Coast

Strive Pharmacy
Location
Remote - East Coast
Posted
25 days ago
Department
Sales
What they actually want (must-haves)
  • 1-2 years of Sales, Client Services, Account Management, or related experience
  • Strong communication and relationship building skills
  • Ability to manage multiple priorities and accounts simultaneously
  • Experience with CRM and project management platforms including Google Workspace
  • Ability to travel up to 10% for team and org events
What the job really is

The Customer Success Manager at Strive Pharmacy is responsible for managing relationships with clinics and health systems, focusing on retention and customer satisfaction. This role involves conducting strategy meetings, providing ongoing support, and collaborating with sales teams to identify growth opportunities. The CSM will also document interactions and maintain records in the CRM system while ensuring operational excellence across departments.

Benefits
  • Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
  • Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
  • Paid time off
  • Sick time
  • FSA and HSA options
  • Parental leave
Things to weigh
  • Remote position requires self-motivation and discipline
  • Travel requirement may be a consideration for some candidates
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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