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Associate, Enrollment (Mon-Thurs + Sat: 10:30am -7p) - Central Time Zone

Strive Health
Location
United States (Central Time Zone)
Posted
19 days ago
Department
Enrollment
Salary
$23.22-$26.25
What they actually want (must-haves)
  • 2+ years’ of combined education, experience, or certification related to patient enrollment.
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
  • Ability to travel and be onsite to meet business needs.
  • Ability to work 10:30am – 7pm.
Nice to have
  • 2+ years’ experience as a high-performing enrollment associate, whether in-person or within a contact center.
  • 2+ years’ demonstrated experience in building quality connections with patients, leading with empathy and mindful questions.
  • 2+ years’ operating with Customer Relationships Management (CRM) systems to document well written and considerate notes.
What the job really is

The Associate, Enrollment at Strive Health is responsible for educating patients about their healthcare services and scheduling appointments with providers. This role involves making high-volume outbound calls, building trust with patients, and addressing their inquiries while collecting sensitive information to assist care teams. The position emphasizes empathy and effective communication to enhance patient experiences throughout the enrollment process.

Benefits
  • Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
  • Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts.
  • Financial & Retirement Support – Competitive compensation with a performance-based bonus program, 401k with employer match, and financial wellness resources.
  • Time Off & Leave – Paid holidays, vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
  • Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend.
Things to weigh
  • High call volume position may be stressful for some candidates.
  • Role requires a strong emphasis on empathy and communication skills, which may not suit everyone.
  • No specific mention of career advancement opportunities or training provided beyond the initial onboarding.
Job score4.2/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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