Director, Payments Services

The Director of Payments Services at Storable will oversee the migration of the payments processing platform affecting thousands of merchant accounts. This role involves managing client communications, pricing operations, and coordinating cross-functional teams to ensure a smooth transition while maintaining a positive merchant experience. Daily responsibilities include planning migration cohorts, managing account transitions, and addressing client escalations, all while leveraging AI tools to enhance operations.

• Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
• 401(k) match after 60 days, 100% vested after 1 year.
• Employer contribution to your HSA, plus an HRA to help offset your deductible.
• Instant access to flexible vacation with a ‘take what you need’ policy.
• Company rewards and recognition program that can be redeemed for personalized gifts and experiences.
• 8 hours of Volunteer Time Off each year and opportunities for community service events.

• No specific mention of the technology stack used in the payments processing platform.
• The role involves significant client-facing responsibilities, which may require strong interpersonal skills and conflict resolution abilities.
• The company is fully distributed but only registered for employment in certain states, which may limit eligible candidates.
• The salary range is provided, but it is noted that compensation will be based on internal budget and individual qualifications, which may lead to variability in offers.