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← Stability AI

Junior IT Support Engineer

Stability AI
Location
United States
Posted
19 days ago
Department
Technical
Salary
$75,000–$103,000
What they actually want (must-haves)
  • Early-career experience in IT support, help desk, desktop support, systems administration, or a related technical role
  • Foundational knowledge of macOS and Windows devices, hardware, software, networking, and cloud applications
  • Familiarity with Google Workspace and device-management tools such as Iru / Kandji, Jamf, or similar platforms
  • Basic understanding of identity and access management, SSO, MFA, endpoint security, and SaaS administration
  • Strong troubleshooting skills and a willingness to learn new systems and technologies
  • Clear written and verbal communication skills
Nice to have
  • Experience supporting a globally distributed or remote workforce
  • Familiarity with tools such as Okta, Slack, Zoom, Atlassian, and GitHub
  • Exposure to Linux, AWS, or Google Cloud environments
  • Basic scripting or automation experience using Python, JavaScript, or similar tools
  • Familiarity with IT ticketing systems, asset-management platforms, or knowledge bases
What the job really is

As a Junior IT Support Engineer at Stability AI, you will provide technical support to employees, addressing issues related to hardware, software, identity, and network applications. Your responsibilities will include onboarding new employees, configuring devices, maintaining asset inventory, and troubleshooting across various operating systems. This role offers the chance to engage with emerging technologies while collaborating with multiple departments to enhance IT processes.

Benefits
  • Annual salary range of $75,000–$103,000
  • Equity
  • Benefits
Things to weigh
  • Remote work environment may require self-motivation and discipline
  • Role involves support for a globally distributed organization, which may include varying time zones
  • No specific mention of training or mentorship opportunities for career development
Job score3.8/5
Benefits2/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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