As the Manager of Customer Success, Strategic at Sprout Social, you will lead a team of experienced Customer Success Managers, focusing on operational execution and driving retention and growth for a high-value portfolio. Your role involves coaching your team, establishing operational standards, engaging with customer executives, and incorporating AI tools into workflows to enhance productivity. You will also monitor performance metrics and collaborate cross-functionally to support customer needs.
See how your résumé matches this role — and tailor it from what actually gets interviews.