Customer Adoption Consultant

The Customer Adoption Consultant at Sprout Social will focus on driving customer satisfaction and retention by maintaining strong relationships and ensuring successful platform adoption across a high volume of accounts. Daily responsibilities include leading training sessions, analyzing customer usage data, resolving inquiries, and collaborating with internal teams to improve processes. This role emphasizes efficiency and operational excellence while fostering a supportive team environment.

• Comprehensive Health Coverage: A 23,299 PHP monthly allowance to cover your health insurance (HMO) needs.
• Premium Mental Health Support: Full access to Modern Health for you and your dependents, including free coaching, therapy sessions, and digital wellness resources.
• Generous Paid Time Off: 24 days of paid leave, 5 sick days, plus regular holidays, special non-working holidays, and company-wide Rest & Recharge days.
• Lifestyle Spending Account (LSA): An annual $500 USD fund to spend on your physical, mental, and financial well-being—from gym memberships to hobbies.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet expenses.
• Standard Compensation & Pay: We provide a 13th-month salary and adhere to all government-mandated pay premiums, including Night Shift Differential (NSD) and holiday/overtime pay.

• No specific technology stack mentioned, which may affect the role's technical growth opportunities.
• The role operates on a group workload model, which may not suit those who prefer individual accountability.
• Salary range is provided, but individual pay is based on geographic zone and experience, which may lead to variability in compensation.