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Field Support Specialist (On-Call)

SPS North America
Location
Detroit, Michigan, United States
Posted
12 days ago
Department
WE
What they actually want (must-haves)
  • High School Diploma or equivalent
  • Strong communication and customer service skills
  • Ability to multitask in a fast-paced environment
  • Working knowledge of MS Office and office technology
  • Understanding of shipping and receiving procedures
  • Ability to work independently with minimal supervision
Nice to have
  • 6+ months of prior work experience preferred
  • Experience in mailroom, office services, reception, or facilities support
  • Familiarity with shipping/receiving processes and office equipment
What the job really is

The Field Support Specialist (On-Call) role involves providing operational support and coverage at client locations in Detroit. Daily tasks include overseeing mail and shipping operations, assisting with office and facilities support, and providing reception and client support. The position requires flexibility to adapt to various environments and maintain high service standards while working independently with minimal supervision.

Benefits
  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
Things to weigh
  • On-call position may require short-notice deployment to client sites.
  • Role involves physical tasks such as lifting and moving packages.
  • Job responsibilities may change at any time with or without notice.
Job score3/5
Benefits3/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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