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← SPS North America

Call Center Representative

SPS North America
Location
New York, New York, United States
Posted
17 days ago
Department
TSH
What they actually want (must-haves)
  • High school diploma or equivalent
  • Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • Experience in a high-volume inbound call center focused on customer service
  • Strong communication skills
  • Must be able to work weekends, holidays, and varying shifts
Nice to have
  • Knowledge of attraction ticketing systems
  • Vonage Call Center Software experience
  • Multilingual ability
What the job really is

The Call Center Representative will handle inbound sales calls and provide general information to customers. Responsibilities include supporting the sales team with bookings, managing customer inquiries, and suggesting operational improvements while ensuring high-quality service. The role requires working a shifting schedule, including weekends and holidays.

Benefits
  • Career Growth opportunities
  • Learning & Development culture
  • Recognition programs for employees
  • Paid Time Off (PTO)
  • Bonuses for employee and client referrals
  • Medical, Dental, Vision benefits
Things to weigh
  • Temporary position
  • Shifting schedule may impact work-life balance
  • No specific salary range provided beyond the stated pay of $21
  • Physical demands include lifting up to 40 lbs
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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