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Team Lead, Management Consultation

Spring Health
Location
Remote
Posted
18 days ago
Department
Clinical
Salary
$90,000-$100,000
What they actually want (must-haves)
  • Licensure: LCSW, LPC, LMFT, or equivalent independent clinical licensure required
  • 3+ years of Employee Assistance Program (EAP) experience
  • Minimum of 1 year of management consultation experience
  • Strong understanding of Substance Use Disorders (SUD) and Levels of Care (LOC)
  • Exceptional verbal and written professional communication skills
Nice to have
  • Familiarity with Spring Health Clinical Operations Inbound systems, workflows, and processes
  • Proficiency with Smartsheet and project tracking tools
  • Previous leadership experience
  • CEAP (Certified Employee Assistance Professional) and/or SAP (Substance Abuse Professional) qualification
What the job really is

The Team Lead, Clinical Operations at Spring Health is responsible for managing both clinical and operational tasks within the Clinical Operations team. This role involves maintaining a caseload, overseeing team operations, providing training, and supporting customer-specific operations. The position requires collaboration with clinical managers and cross-functional teams to ensure effective service delivery and continuous improvement in mental health support.

Benefits
  • Health, Dental, Vision benefits starting on the first day
  • Yearly allotment of no cost visits to the Spring Health network of therapists and coaches
  • 10 allocated sick days per year
  • Flexible paid time off and 12 paid holidays
  • Access to Gympass for wellbeing coaching
  • Four-week fully paid sabbatical leave after four years
Things to weigh
  • No specific mention of remote work policy details, though 66% of team members work fully remote
  • Fast-paced environment with changing roles and responsibilities
  • High expectations for performance and accountability
  • No salary listed in the posting, only a range provided
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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