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← Sploot Veterinary Care

Pet Parent Experience Associate

Sploot Veterinary Care
Location
Forest Park, IL
Posted
20 days ago
Department
Customer Experience
Salary
$20–$22
What they actually want (must-haves)
  • Veterinary, animal care, or clinic operations experience preferred
  • Demonstrated ability to deliver high-quality, client-centered experiences
  • Flexible weekly availability for 10-and 12-hour shifts
  • Ability to maintain composure in fast-paced or high-pressure situations
What the job really is

As a Pet Parent Experience Associate at Sploot Veterinary Care, you will be the first and last point of contact for pet parents, ensuring a welcoming and empathetic experience during their visits. Your responsibilities will include managing the clinic schedule, collaborating with the veterinary team, and providing high-quality customer service in a fast-paced environment. This role requires flexible availability for shifts, including weekends, and a passion for supporting pets and their families.

Benefits
  • $20–$22/hour, plus 1.5x pay on Sploot-recognized holidays
  • Employee Pet Benefits — free, at-cost, or deep discounts for up to 5 of your own pets
  • Health, Dental, and Vision with a generous employer contribution
  • 401(k) with company match
  • Generous PTO, and up to 12 weeks paid parental leave
  • Free Sploot-branded FIGS scrubs, snacks, and regular team events
Things to weigh
  • No specific mention of career advancement opportunities beyond performance-based growth
  • Role involves working across multiple clinic locations, which may require adaptability
  • Fast-paced environment may not suit everyone
Job score4/5
Benefits3/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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