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Implementation Support Administrator

Spektrum
Location
The Hague, Netherlands
Posted
13 days ago
Department
NATO Communications and Information Agency (NCIA)
What they actually want (must-haves)
  • Proven experience in a project support, Project administrator, or implementation coordinator role within a large-scale IT or infrastructure deployment Project
  • Strong organisational skills with the ability to manage multiple workstreams simultaneously and work to tight deadlines
  • Excellent written and verbal communication skills in English
  • Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint)
  • Experience with reporting tools and data analytics such as Power Bi
  • Experience maintaining Project documentation, trackers, and registers (risk, action, issue, decision)
Nice to have
  • Familiarity with NATO organisational structures, NCIA, or Allied Command Operations (ACO) environments
  • Experience supporting device deployment, IT hardware rollouts, or end-user computing (EUC) Projects
  • Knowledge of ITIL, PRINCE2, or equivalent project management frameworks
  • Experience working with or alongside a prime contractor / systems integrator delivery model
  • Exposure to enterprise logistics platforms, asset management systems, or ITSM tools (e.g. ServiceNow)
What the job really is

The Implementation Support Administrator will provide administrative support to Technical Integration Managers (TIMs) for NATO projects, coordinating logistics, managing documentation, and facilitating communication between stakeholders. Responsibilities include maintaining project trackers, supporting device deployments across NATO sites, and ensuring compliance with documentation standards. The role requires strong organizational skills and proficiency in Microsoft Office 365, along with experience in project support within large-scale IT deployments.

Things to weigh
  • On-site working policy may limit flexibility
  • Some travel to other NATO sites may be required
  • NATO SECRET security clearance is mandatory
  • Experience in a defence or multinational environment is essential
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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