HHiring Reality
← Spark Advisors

Agent Services Representative [Contractor]

Spark Advisors
Location
Chicago, IL
Posted
10 days ago
Department
Customer Experience
Salary
$30.00 – $35.00
What they actually want (must-haves)
  • Strong communication skills, both verbal and written
  • Excellent problem-solving abilities
  • Ability to work independently and as part of a team
  • Proficiency in using ticketing software and other communication tools
  • Strong organizational skills with attention to detail
  • Previous experience in customer service or support roles, preferably in the health insurance industry
Nice to have
  • Fluency in Spanish
  • Additional qualifications in healthcare or insurance
What the job really is

As an Agent Services Representative at Spark Advisors, you will provide first-level support to health insurance agents and clients, addressing inquiries and escalating complex issues as necessary. Your responsibilities include triaging requests, documenting interactions, and collaborating with internal teams to enhance service delivery. This contract position allows for remote work after initial in-person training in Chicago.

Benefits
  • Equity compensation
  • Health care, including dental and vision through our PEO Sequoia
  • Flexible work location; co-working available
  • 401k
  • Paid Time Off
  • Monthly Remote Work Stipend (help cover costs of home-office needs)
Things to weigh
  • Contract position ending December 2026
  • Training is in-person in Chicago before transitioning to remote work
  • No mention of salary beyond hourly range
  • Role involves basic support tasks, may not offer advanced career growth opportunities
Job score4.4/5
Benefits5/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency5/5

Applying to Spark Advisors?

See how your résumé matches this role — and tailor it from what actually gets interviews.