Hardware Fleet Operations Specialist

PlayStation Global

Location

United States, Aliso Viejo, CA

Posted

12 days ago

Department

Network / Core Engineering

Salary

$40-45

What they actually want (must-haves)

2-3 years of hands-on experience supporting or troubleshooting Linux-based systems
Prior experience in a technical support, operations, or IT service delivery role
Comfortable in working primarily in Linux terminal environments
Experience following and improving runbooks, documentation, and operational processes
Familiarity with ticketing systems such as Jira or ServiceNow in an operations context
Strong written and verbal communication skills, with the ability to clearly document issues and solutions for technical and non-technical audiences

Nice to have

Linux terminal-based troubleshooting
Basic scripting or automation (e.g., Bash, Python, or similar)
IT support fundamentals, including systems and basic networking concepts (Network+ level or equivalent)

What the job really is

The Hardware Fleet Operations Specialist role at Sony Interactive Entertainment involves supporting Linux-based hardware systems through troubleshooting and operational support in a 24/5 environment. The specialist will manage the hardware lifecycle, improve documentation, and develop lightweight scripts to enhance operational efficiency, while collaborating with engineering teams to transition workloads into the Hardware Fleet Operations team.

Benefits

Compensation: $40-45/Hour

Things to weigh

Contract role: 12 months
No specific mention of career advancement opportunities
Background checks conducted at the offer stage

Job score3.8/5

Benefits1/5

Freshness5/5

Career value4/5

Role clarity4/5

Pay transparency5/5

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