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← PlayStation Global

IT Systems Analyst

PlayStation Global
Location
Ireland, Dublin
Posted
19 days ago
Department
Architecture & Engineering
What they actually want (must-haves)
  • 3–5+ years providing support for Microsoft 365 technologies in a corporate setting
  • Practical experience with Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and Microsoft Entra ID
  • Experience working within enterprise ITSM settings such as ServiceNow or Jira Service Management
  • Knowledge of identity and access governance principles including RBAC, MFA, PIM, and Conditional Access
  • Strong organizational, communication, documentation, and collaborator coordination skills
  • Experience supporting operational processes, governance workflows, or technical initiatives across cross-functional teams
Nice to have
  • Experience providing support for Microsoft 365 governance, platform operations, or tenant modernization initiatives in enterprise environments
  • Familiarity with Microsoft Intune, identity governance, and enterprise security guidelines
  • Exposure to PowerShell, Power Platform, Microsoft Graph, automation workflows, or reporting solutions
  • Experience coordinating integrations, migrations, or operational improvement initiatives
  • Exposure to Generative AI technologies such as Microsoft 365 Copilot, ChatGPT Enterprise/OpenAI, Anthropic Claude, Gemini, or similar enterprise AI platforms
What the job really is

As an IT Systems Analyst at Sony Interactive Entertainment, you will focus on maintaining and advancing Microsoft 365 and collaboration technologies. Your role involves managing operational support, enhancing processes, and overseeing governance tasks while collaborating with various departments to ensure effective and secure collaboration services. You will analyze ticket trends, support high-priority incidents, and facilitate cross-functional discussions to improve operational efficiency.

Benefits
  • Salary 50,000 - 83,000 Euros
Things to weigh
  • No specific information on remote work or flexibility
  • Background checks conducted at the offer stage
  • The role involves a significant focus on operational support and governance, which may limit exposure to innovative projects
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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