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← SOL Mental Health

Care Team Member

SOL Mental Health
Location
1730 Rhode Island Ave NW, Suite 400, Washington, DC 20036
Posted
22 days ago
Department
Operations
Salary
$24.00–$25.00
What they actually want (must-haves)
  • Ability to effectively manage difficult situations and de-escalate issues
  • Ability to interact and work professionally with a diverse population
  • Highly organized and able to juggle many tasks at once
  • Strong working knowledge of Microsoft Office products
  • Ability to learn clinic operations technology systems
  • Ability to interpret, adapt and apply guidelines and procedures
Nice to have
  • Experience with EMR/EHR systems, specifically Athena
What the job really is

As a Care Team Member at SOL Mental Health, you will provide a professional experience for patients by managing scheduling, handling patient intake, and ensuring accurate documentation of forms and payments. You will support clinical teams by triaging patient concerns and maintaining communication with patients and partners, all while upholding compliance with healthcare regulations and contributing to a positive team culture.

Benefits
  • Medical, dental, and vision insurance
  • Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
  • Paid Time Off & 10 Paid Holidays
  • 401(k) with employer match
  • Short & long-term disability
  • Life insurance
Things to weigh
  • Full-time, in-person role may limit flexibility
  • No mention of remote work options
  • Compensation is hourly and may vary based on experience
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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