HHiring Reality
← SOCi

Account Manager

SOCi
Location
United States (Remote)
Posted
17 days ago
Department
Account Executives
Salary
$75,000 - $100,000
What they actually want (must-haves)
  • 5+ years of experience in a quota carrying Account Management or Sales role preferably in a B2B or SaaS environment
  • Ability to prove consistently hitting or overachieving quota
  • Proven success in contract renewals, negotiations, and upselling to existing clients
  • Excellent communication and collaboration abilities—especially working cross-functionally with Customer Success, Sales, and Legal teams
  • Highly organized and detail-oriented, with experience managing multiple deals simultaneously
  • Salesforce or equivalent CRM experience
Nice to have
  • Multi-location brands experience and existing industry contacts/relationships preferred
  • Self-starter with a creative entrepreneurial spirit
  • Refined and proven sales methodology
  • Creative strategist; develop new ways to drive sales and value to existing and prospective clients
  • Experience working in a fast-paced entrepreneurial environment
What the job really is

The Account Manager at SOCi is responsible for expanding and retaining revenue within existing client accounts, working closely with Customer Success Managers to identify growth opportunities. Daily tasks include building account plans, managing upsell and renewal negotiations, and acting as a trusted advisor to clients. The role also involves representing SOCi at events and collaborating cross-functionally to enhance customer experiences.

Benefits
  • Comprehensive Benefits Package
  • Health insurance plans, dental, and vision
  • Wellness incentives
  • 401(k) plan with employer match
  • Flexible Work Environment
  • Flexible paid time off
Things to weigh
  • No specific details on the commission structure or total compensation potential
  • Fast-paced, agile environment may require adaptability and quick learning
  • Role involves a significant amount of client relationship management and upselling, which may be challenging for some candidates
Job score4.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

Applying to SOCi?

See how your résumé matches this role — and tailor it from what actually gets interviews.