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← Slice

Customer Support Representative

Slice
Location
Debar, Ohrid, Skopje
Posted
25 days ago
Department
Finance & Admin
What they actually want (must-haves)
  • Excellent verbal and written English (minimum B2 level)
  • Ability to collaborate effectively with team members to solve problems
  • Eagerness to learn and grow in a fast-paced environment
  • High knowledge of the product and its nuances
  • Outstanding communication skills
  • Friendly, energetic, and light-hearted mindset
What the job really is

As a Customer Support Representative at Slice, you will handle day-to-day customer support tasks, managing a high volume of calls and emails from customers and pizzerias. Your role involves providing accurate information, responding to inquiries, and resolving complaints while working collaboratively with your team. This position requires flexibility with shifts, including afternoons, nights, weekends, and holidays.

Benefits
  • Personalized one month paid training course with full salary
  • Career development opportunities
  • Pizza Fridays
  • Wellbeing budget
  • Learning and Development program
Things to weigh
  • Position requires working three shifts per week, including weekends and holidays
  • High volume of calls may lead to a fast-paced and potentially stressful environment
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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