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← Sila

Senior Staff Customer Quality Engineer

Sila
Location
Alameda, CA
Posted
1 month ago
Department
Supply Chain & Quality - CA
What they actually want (must-haves)
  • Minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience
  • Experience with battery materials, powder or particle-based products, or closely related chemical/materials manufacturing
  • Demonstrated experience owning customer quality relationships, including PPAP/APQP submissions, CSR management, and complaint/RMA resolution
  • Strong knowledge of IATF 16949 (or equivalent automotive/high-reliability QMS standards) and core quality tools: FMEA, control plans, 8D, SPC, MSA
  • Strong cross-functional collaboration skills; ability to operate effectively across a governance/execution boundary with plant-based quality and manufacturing teams
  • Excellent written and verbal communication skills, including direct experience presenting to customers in QBR or audit settings.
What the job really is

As a Senior Staff Customer Quality Engineer at Sila, you will manage the customer-facing quality relationship for the company's battery materials. Your responsibilities include overseeing qualification processes, resolving customer complaints, and ensuring that customer requirements are accurately translated into internal quality commitments. You will collaborate cross-functionally with various teams and lead quality-related initiatives to maintain and improve customer satisfaction and compliance with industry standards.

Benefits
  • The starting base pay for this role is between $156,000 and $197,000
  • Total Rewards package that can include benefits, perks, equity, and bonuses.
Things to weigh
  • The base pay range is subject to change and may be modified in the future.
  • No specific mention of remote work options or flexibility in working conditions.
Job score2.8/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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