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Operations Technical Support Specialist

Signers National
Location
Overland Park, KS
Posted
24 days ago
Department
Bus. Ops - Service
What they actually want (must-haves)
  • At least 2 years of commercial insurance experience
  • Proficiency in Microsoft Office (Outlook, Excel, Word)
  • Strong technical aptitude and ability to learn Applied EPIC and internal workflow systems
  • Ability to follow structured processes and maintain high data accuracy
  • Comfort working in a high-volume, deadline-driven environment
Nice to have
  • Strong attention to detail and commitment to data integrity
  • Coachable and receptive to feedback
  • Organized and dependable
  • Ability to work within defined guidelines and escalate appropriately
  • Collaborative, team-oriented mindset
What the job really is

The Operations Technical Support Specialist role involves executing operational workflows related to the policy lifecycle within Applied EPIC, including processing new business, renewals, endorsements, and billing transactions. The position requires maintaining data integrity and adhering to established standards while collaborating with internal teams in a high-volume environment. Performance is measured by accuracy, production goals, and adherence to service level agreements.

Things to weigh
  • No salary listed
  • Role involves high-volume work which may be stressful for some candidates
  • Performance is heavily metrics-driven, requiring consistent accuracy and production
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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