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← Sigma Computing

Renewals Manager

Sigma Computing
Location
San Francisco, CA
Posted
24 days ago
Department
Customer Success
Salary
$100k - 120k
What they actually want (must-haves)
  • 2+ years working in Renewals / Customer Success role
  • Ability to react and adapt to potential rapid shifts in priorities and organizational policies
  • Strong negotiation and objection handling skills that allow for value-based contract negotiations
  • Strong process management and detail oriented skills
  • Strong customer management skills, including soft skills
What the job really is

The Renewals Manager will act as the post-sales quarterback for corporate customers, focusing on renewing contracts and identifying expansion opportunities. This role involves developing relationships with key stakeholders, collaborating with Customer Success to minimize attrition, and leveraging data to guide customer conversations. The manager will also facilitate business reviews and work on improving existing processes.

Benefits
  • Equity
  • Generous health benefits
  • Flexible time off policy. Take the time off you need!
  • Paid bonding time for all new parents
  • Traditional and Roth 401k
  • Commuter and FSA benefits
Things to weigh
  • Base salary range is $100k - 120k, but compensation may vary based on qualifications and experience
  • Role requires 25% travel
  • In-office work environment in all offices
  • AI tools are used in the hiring process
Job score4.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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