HHiring Reality
← Sidecar Health

Field Support Representative, Customer Services - Ohio

Sidecar Health
Location
Remote
Posted
16 days ago
Department
Member Care and Claims
What they actually want (must-haves)
  • Reliable personal transportation and comfort with travel (up to 30%)
  • Strong communication skills
  • Ability to work independently without a lot of oversight
  • Proactive, solutions-first mindset
  • Genuine empathy and people skills
  • Flexible availability to meet members' needs
Nice to have
  • Bilingual
  • Healthcare or insurance experience
What the job really is

As a Field Support Representative at Sidecar Health, you will be the primary contact for members in the Columbus, OH area, providing both remote and in-person support. Your responsibilities include assisting members with their health plans, solving problems on-site, and maintaining strong relationships with client groups. This role combines member care through calls and emails with regular travel to client worksites for face-to-face interactions.

Benefits
  • Competitive salary $54,000 + equity package
  • Comprehensive Medical, Dental, and Vision benefits with no waiting period
  • A 401k retirement plan
  • Paid vacation and company holidays
  • Real growth opportunities
Things to weigh
  • Role involves significant travel (up to 30%)
  • Position requires living in or near Columbus, OH
  • Salary is not particularly high for the level of responsibility
Job score2.8/5
Benefits3/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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