Field Support Representative, Member Care

As a Field Support Representative at Sidecar Health, you will support members in navigating their healthcare plans by visiting clients onsite across Ohio. Your responsibilities include answering questions, solving problems, and providing excellent customer service while building relationships with members and client HR departments. This role involves both fieldwork and traditional member care tasks, ensuring a positive experience for members during their healthcare journeys.

• Competitive salary ($54,000) and equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays
• Opportunity to make an impact at a rapidly growing mission-driven company

• Travel required across Ohio
• Role involves both fieldwork and traditional customer service tasks
• Bilingual candidates preferred but not required