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← Sidecar Health

Operations Training Specialist, Claims

Sidecar Health
Location
Remote
Posted
1 month ago
Department
Member Care and Claims
Salary
$68,000 - $75,000
What they actually want (must-haves)
  • 3+ years of experience in training, instructional design, or knowledge management
  • Bachelor's degree or equivalent relevant experience
  • Demonstrated end-to-end ownership of training programs
  • Strong project and time management skills
  • Clear and proactive communication skills
  • Familiarity with knowledge management systems or learning management systems (LMS)
Nice to have
  • Experience in healthcare claims processing, claims adjudication, or health insurance operations
  • Experience designing or facilitating training in a claims or healthcare operations environment
  • Familiarity with simulation-based training tools such as Adobe Captivate
  • Prior experience with Sana, Document360, or similar LMS and knowledge management platforms
What the job really is

As an Operations Training Specialist at Sidecar Health, you will oversee the entire training lifecycle for operations teams, focusing primarily on Claims. Your responsibilities include designing training programs, facilitating sessions, managing logistics, and ensuring new hires are equipped to perform independently. You will collaborate with various stakeholders and contribute to the development of a comprehensive training library and ongoing learning initiatives.

Benefits
  • Competitive salary ($68,000 - $75,000)
  • Bonus opportunity
  • Equity package
  • 401(k) retirement plan with company match
  • Paid vacation and company holidays
  • Opportunity to make a direct impact on member experience and employee success
Things to weigh
  • No specific mention of remote work structure or team dynamics
  • Salary range provided, but may not reflect total compensation package
  • Role involves significant independent management of training logistics and content
Job score4/5
Benefits3/5
Freshness3/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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