Customer Support Representative

As a Customer Support Representative at SimplyInsured, you will assist customers via chat, phone, and email, helping them navigate health insurance options and resolve administrative and billing inquiries. Your role involves using support ticketing software to document interactions and proposing process improvements to enhance customer experience, all while working in a fast-paced, remote environment.

• "Take what you need" time off plan
• 100% Medical, Dental, and Vision Insurance coverage options for employee and dependents
• Fully Remote
• A values-based culture that invests in employee success

• Base salary is $15.00 per hour, which may be lower than industry standards for similar roles.
• The role requires working in a high-volume contact center environment, which may be stressful for some candidates.