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← ShipBob, Inc.

Onsite Merchant Support Specialist

ShipBob, Inc.
Location
Iron Mountain, Kettering
Posted
17 days ago
Department
ICQA SFN
What they actually want (must-haves)
  • 2+ years of experience with ICQA processes in a 3PL or warehousing environment
  • Ability to speak, read, and write fluently in English
  • Proficiency with Warehouse Management System software
  • Demonstrated ability to work independently without direct supervision on-site
  • Effective written and verbal communication skills
  • Excellent time-management and prioritization skills
Nice to have
  • Experience using an RF Scanner
  • Experience communicating directly with customers or vendors
What the job really is

The Onsite Merchant Support Specialist at ShipBob is responsible for monitoring and completing inventory control activities for merchants at partner fulfillment centers. This role involves running daily cycle counts, investigating inventory discrepancies, performing audits, and ensuring a high-quality merchant experience. The specialist will communicate directly with leadership and associates to resolve merchant concerns and report on performance during business reviews.

Benefits
  • Medical and Wellness Benefits
  • Life Assurance
  • Income Protection
  • Pension Scheme
Things to weigh
  • Role involves physical demands such as lifting and standing for long periods
  • Fast-paced and highly adaptive environment may not suit everyone
  • No specific salary or compensation details provided
Job score2.6/5
Benefits2/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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