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Pharmacy Technician Refill Calls

Shields Health Solutions
Location
Remote
Posted
18 days ago
Department
Engagement Center - West
What they actually want (must-haves)
  • Active California Pharmacy Technician License OR National Pharmacy Technician Certification (PTCB/ExCPT)
  • 3+ years of pharmacy technician experience
  • Solid computer skills, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, PowerPoint)
What the job really is

As a Patient Engagement Specialist (Pharmacy Technician), you will support patients with their medication needs by handling inbound calls and making outbound refill reminders. Your role involves coordinating medication refills, assisting patients through the refill process, and collaborating with pharmacists and clinicians to ensure accurate support. You'll also maintain patient data and contribute to process improvement initiatives.

Benefits
  • Medical, dental, and vision insurance starting day one
  • 401(k) with match
  • 4 weeks PTO
  • 10 paid holidays
  • Paid parental leave
  • Short-term disability
Things to weigh
  • No mention of remote work flexibility beyond specified hours
  • Salary is fixed at $22 per hour with variability based on factors
  • Role may involve high call volume and patient interaction which could be stressful
Job score3.2/5
Benefits4/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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