Pharmacy Technician Outreach Calls

As a Patient Outreach Coordinator, you will make outbound calls to eligible patients to enroll them in the Shields Partner Pharmacy program. Your role involves educating patients about the services offered, reviewing their medical records before calls, and identifying necessary medications and supplies. You will need to communicate effectively and build rapport with patients while maintaining confidentiality and a focus on high-quality service.

• Medical, dental, and vision insurance starting day one
• 401(k) with match
• 4 weeks PTO
• 10 paid holidays
• Paid parental leave
• Short-term disability

• No specific salary listed
• Role involves cold calling which may not appeal to everyone
• Emphasis on patient empathy and communication skills suggests a high-touch role
• Requires navigating patient EMRs, which may involve sensitive information