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← Shields Health Solutions

Pharmacy Outreach Supervisor

Shields Health Solutions
Location
Remote
Posted
23 days ago
Department
Centralized Outreach - South
What they actually want (must-haves)
  • 5+ years of experience in customer support, client services, or sales with a proven sales record
  • High school degree or equivalent; Bachelor's degree in business administration or related field preferred
  • Strong phone skills and proficiency in Microsoft Office, particularly Excel and Word
  • Ability to lead others and establish credibility within a team environment
  • Excellent organizational skills, attention to detail, and interpersonal skills
  • Ability to maintain discretion and confidentiality with sensitive data
Nice to have
  • Knowledge of Willow, Qs1, and RX30 software systems
  • Experience in data analytics or contracting teams
What the job really is

The Pharmacy Outreach Supervisor will manage the Patient Outreach team, focusing on effective communication with potential patients about hospital-based pharmacies. Responsibilities include coaching team members, ensuring compliance in patient interactions, conducting audits, and collaborating with hospital partners. The role also involves managing team operations, facilitating meetings, and supporting the onboarding of new staff.

Things to weigh
  • No salary or benefits listed in the posting
  • Remote position may require self-discipline and effective home office setup
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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