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Visitor Experience Manager

The Shed
Location
The Shed
Posted
26 days ago
Department
Visitor Experience
Salary
$72,000 – $75,000
What they actually want (must-haves)
  • Three or more years of house management experience in a managerial role
  • Expertise in both the visual and performing arts
  • Strong leadership skills
  • Exemplary verbal and written communication skills
  • Deep knowledge of Tessitura ticketing system desired
  • Willingness to work weekends and occasional evenings
Nice to have
  • Knowledge of venue management systems (VenueOps preferred)
  • Knowledge of Google Suite
  • Knowledge of employee scheduling software (i.e., When I Work, Makeshift, When to Work)
What the job really is

The Visitor Experience Manager at The Shed will oversee front-of-house operations for visual and performing arts, leading a team to ensure a welcoming and efficient visitor experience. Responsibilities include managing ticketing systems, coordinating with production teams, and fostering a positive work environment. The role requires flexibility with scheduling, including evenings and weekends, to support various programming needs.

Things to weigh
  • Salary range is $72,000 – $75,000, which may be limiting depending on experience
  • Requires a flexible and non-traditional schedule including evenings and weekends
  • Position is full-time and on-site, which may not suit all candidates
Job score3.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency5/5

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