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← SentinelOne

Senior Growth Operations Specialist, Commercial

SentinelOne
Location
Costa Rica
Posted
12 days ago
Department
11100 Customer Success
What they actually want (must-haves)
  • 3 to 5 years of experience in Marketing Operations, Growth Operations, Customer Success Operations, or Lifecycle Operations in B2B SaaS
  • Hands-on configuration experience with customer success and marketing automation platforms (e.g., Gainsight, Totango, HubSpot, Salesforce)
  • Strong data fluency, with comfort across dashboards, attribution logic, and light data modeling
  • A process-first mindset to create documented, repeatable workflows
  • Meticulous attention to detail and QA discipline
  • Highly organized with a proven track record of managing multiple workflows
Nice to have
  • Experience supporting Enterprise or Mid-Market/Scale segments
  • Experience in the IT or cybersecurity industry, in a hyper-growth start-up environment, or in a SaaS provisioning/onboarding operations role
  • Platform administration or configuration certifications (e.g., Salesforce, Gainsight, HubSpot)
  • Direct experience building attribution, reporting, or automation infrastructure for lifecycle or expansion programs
What the job really is

As a Senior Growth Operations Specialist at SentinelOne, you will manage the operational aspects of lifecycle and expansion campaigns for Enterprise and Scale customer segments. Your role involves building and maintaining campaign infrastructure, ensuring the execution of automated campaigns, managing data hygiene, and creating performance dashboards. You will collaborate closely with the Growth Program Manager to translate strategic plans into actionable workflows that drive Net Revenue Retention.

Benefits
  • Restricted Stock Units (RSUs)
  • Employee Stock Purchase Plan (ESPP)
  • Competitive leave benefits
  • Gender-neutral parental leave
  • Private medical, dental, and vision insurance
  • Global home office allowance
Things to weigh
  • No salary listed
  • Focus on operational execution rather than strategy may not appeal to all candidates
  • Experience in a hyper-growth start-up environment preferred, which may indicate a fast-paced and potentially high-pressure work environment
Job score3.8/5
Benefits5/5
Freshness5/5
Career value4/5
Role clarity5/5
Pay transparency0/5

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