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Mitarbeiter Auftragsbearbeitung (m/w/d)

Scout24
Location
Berlin
Posted
19 days ago
Department
Operations & Professional Services
What they actually want (must-haves)
  • Ideally first professional experience in appointment scheduling, customer service, or back office
  • Fluent German skills in spoken and written form
  • Structured working style and strong organizational talent
  • Ability to work well in a team
  • Calmness and stress resistance in intense work phases
  • Motivation to question and actively optimize existing processes
What the job really is

In this role, you will handle appointment scheduling and customer service tasks, including communication with clients and service providers, managing complaints, and supporting the back office. You will also be responsible for coordinating tasks within the team, monitoring property viewing orders, and optimizing processes. The position requires a structured approach and strong organizational skills, along with the ability to work effectively in a team.

Benefits
  • Competitive salary package
  • Company pension plan with attractive contributions
  • Hybrid working model with two office days per week
  • 30 vacation days per year
  • Health checks and EGYM Wellpass access
  • Employee Plus membership for finding new apartments
Things to weigh
  • No specific salary listed
  • Role involves significant customer interaction and back office support
  • Emphasis on process optimization may require adaptability to changing workflows
Job score3/5
Benefits4/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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