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Technical Program Manager, Public Sector (Boston, MA)

Scale AI
Location
Boston, MA
Posted
12 days ago
Department
Gen AI Operations
What they actually want (must-haves)
  • An active TS/SCI clearance
  • 3+ years of experience succeeding in stakeholder management or customer-facing role
  • A technical background (education or professional experience with computer science, statistics, or engineering)
  • A deep understanding of generative AI / ML fundamentals like RAG, evals, and agent orchestration
  • A track record of structured, analytics-driven problem-solving
  • Excellent verbal and written communication skills
Nice to have
  • Aerospace manufacturing familiarity such as hands-on exposure to CAD product lifecycle management ecosystems, configuration management practices, engineering drawing standards, and digital twin concepts
  • Prior experience on legacy aircraft sustainment or maintenance, repair, and overhaul programs
  • 10+ years of professional experience, often in a customer-facing technical program management role in industry or government
  • Prior experience at an API technology company and/or managing technical customers using an API
  • Proficiency in Python or other programming languages
What the job really is

As a Technical Program Manager at Scale AI, you will lead the delivery of AI solutions for national security customers, focusing on agentic workflows. Your role involves managing customer accounts, addressing technical issues, and collaborating with cross-functional teams to drive innovation in AI/ML technologies. You will also utilize data analytics to enhance customer success and preemptively identify risks.

Benefits
  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • A learning and development stipend
  • Generous PTO
  • Potential for a commuter stipend
  • Equity-based compensation
Things to weigh
  • No specific salary listed, but a range is provided
  • Role involves significant travel and work at a cleared facility
  • Fast-moving and ambiguous work environment may not suit everyone
Job score3.2/5
Benefits3/5
Freshness5/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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