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← Samsung Semiconductor

Manager, DRAM Customer Quality

Samsung Semiconductor
Location
San Jose, California, United States
Posted
17 days ago
Department
Memory Q&R/TEC
What they actually want (must-haves)
  • Bachelor’s Degree in Electrical Engineering or Computer Science or related discipline with 10+ years of experience, or Master's with 8+ years, or PhD with 5+ years of experience
  • Semiconductor memory or closely related semiconductor industry experience
  • Experience in a B2B customer facing role supporting highly technical content
  • Excellent collaboration and communication skills
  • Excellent writing skills with the ability to edit, clarify and consolidate customer expectations and report out on short timelines
  • DRAM or other high performance memory IC design, application, test, or product engineering
Nice to have
  • Master's degree in Business, Engineering, or related discipline
What the job really is

The Manager, DRAM Customer Quality at Samsung Semiconductor is responsible for supporting Tier 1 customers with DRAM products. This customer-facing role involves coordinating failure analysis, managing communications with customers and engineering teams, and ensuring customer satisfaction through effective reporting and issue tracking. The position requires a technical expert who can navigate complex customer requirements and collaborate across global teams.

Benefits
  • 4+ weeks of paid time off a year, plus holidays and sick leave
  • Medical/Dental/Vision/401k
  • Charitable giving match
  • Stipend for fertility care or adoption
  • Medical travel support
  • Virtual vet care
Things to weigh
  • Daily onsite presence required at San Jose Headquarters
  • 20-30% travel involved
  • Role requires frequent communication across global teams
  • No specific mention of technology stack or tools used
Job score3.4/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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