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Consumer Affairs Analyst

SageSure
Location
Cheshire, Connecticut, United States; Chicago, Illinois, United States; Cincinnati, Ohio, United States; Houston, Texas, United States; Marlton, New Jersey, United States; Tallahassee, Florida, United States
Posted
17 days ago
Department
Product Development
What they actually want (must-haves)
  • College degree preferred or 3-5 years of related experience
  • Demonstrated critical thinking, file diagnostic and analytical skills
  • Excellent communication skills, particularly in written correspondence
  • Ability to stay composed in a fast-paced, high-pressure environment
  • Proficiency in Microsoft Office and willingness to learn new tools
  • Self-motivation and effective time management skills
What the job really is

As a Consumer Affairs Analyst at SageSure, you will primarily respond to consumer complaints from various channels, ensuring timely and thorough responses while adhering to regulatory requirements. Your role will involve investigating grievances, formulating formal responses, managing complaint documentation, and collaborating with other teams to address issues effectively. You will also assist in compliance audits and contribute to identifying regulatory vulnerabilities.

Things to weigh
  • No salary listed
  • Role involves handling regulatory complaints which may be high-pressure
  • Position requires strong written communication skills in regulatory contexts
Job score2.4/5
Benefits1/5
Freshness4/5
Career value3/5
Role clarity4/5
Pay transparency0/5

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