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← RVO Health

Associate Director, Client Operations

RVO Health
Location
Remote- US
Posted
20 days ago
Department
RVO Health Careers Page
Salary
$86,250 - $110,000
What they actually want (must-haves)
  • 7+ years of experience in client or account management
  • 2+ years of experience directly managing, mentoring, or leading others
  • Demonstrated ability to build and maintain executive-level relationships
  • Strong organizational and multi-tasking skills
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
Nice to have
  • Background in public health or a health care–related field
  • Prior experience in a formal people-management or team-lead role
  • Experience working with project management software/platforms
  • Experience with contract monitoring, amendments, scope-of-work review, and budget management
  • Experience contributing to or leading RFP responses
What the job really is

The Associate Director, Client Operations at RVO Health will lead the relationship with a key Quit for Life account while managing part of the Client Management team. This role involves strategic account planning, client advocacy, and team leadership, ensuring client satisfaction and retention while also developing team capabilities. The position requires collaboration with cross-functional teams and participation in executive-level discussions.

Benefits
  • Starting Salary: $86,250 - $110,000
  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
Things to weigh
  • No specific details on the company's technology stack or tools used
  • The role requires travel for client visits and team events
  • No mention of remote work flexibility beyond the preferred locations
Job score4.6/5
Benefits5/5
Freshness4/5
Career value4/5
Role clarity5/5
Pay transparency5/5

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