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← Rival Technologies

IT Support Specialist - 6 month Contract

Rival Technologies
Location
Vancouver, BC
Posted
7 days ago
Department
IT
Salary
$28–$32
What they actually want (must-haves)
  • 2–4 years of experience in IT support, desktop support, or a similar intermediate technical role
  • Strong hands-on experience with both macOS and Windows environments
  • Experience with Microsoft 365 administration and basic Entra ID tasks
  • Excellent written and verbal communication skills
  • Practical, solutions-oriented mindset
  • Ability to work semi-independently with minimal day-to-day supervision
Nice to have
  • Experience with RMM / endpoint management platforms such as NinjaOne or similar
  • Exposure to Jira and Confluence
  • Familiarity with security tools such as Netskope, CrowdStrike, or similar
  • Basic scripting familiarity with PowerShell or Bash
What the job really is

The IT Support Specialist will provide hands-on support in a mixed Mac and Windows environment, focusing on troubleshooting hardware, software, and connectivity issues. Responsibilities include managing user accounts in Microsoft 365, supporting onboarding and offboarding processes, and creating documentation for IT procedures. The role requires collaboration with the IT Leadership Team and emphasizes clear communication with both technical and non-technical staff.

Benefits
  • Fair compensation: $28–$32/hour CAD based on skills, experience, and internal equity
Things to weigh
  • Role is a 6-month contract
  • Hybrid working model with 4 days in office per week
  • Candidates must be based in Vancouver
  • Final applicants will undergo a background check
Job score3.6/5
Benefits1/5
Freshness5/5
Career value3/5
Role clarity4/5
Pay transparency5/5

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