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Hardware Support Engineer

RF-SMART
Location
Jacksonville, Florida, United States
Posted
23 days ago
Department
Hardware
What they actually want (must-haves)
  • Bachelor’s degree in IT or related field
  • 1+ years of experience in working as a technical support analyst or similar role
  • Strong desire to help customers and solve puzzles
  • Skilled in working in complex environments with Customers and Partners
  • Strength in balancing numerous projects
  • Strong desire to learn
Nice to have
  • Experience with AIDC Barcoding Hardware (Honeywell, Zebra, Datalogic)
  • Experience with label printer setup and configuration
  • Android OS experience
  • Knowledge in warehousing and manufacturing
What the job really is

As a Hardware Support Engineer, you will troubleshoot and resolve technical issues related to hand-held/mobile devices and label printers for customers through various communication channels. Your role involves investigating problems, developing technical documentation, and collaborating with other teams to enhance product support. You will also assist with hardware configuration and support for specific software integrations in manufacturing and warehousing environments.

Things to weigh
  • Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status)
  • Role involves minimal travel, which may appeal to some candidates but could be a limitation for others.
Job score2.6/5
Benefits1/5
Freshness4/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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