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Strategic Account Manager (New Jersey/Delaware)

Rewards Network
Location
New Jersey
Posted
1 month ago
Department
East Region
What they actually want (must-haves)
  • High school diploma or GED and 3-5 years of related Account Management experience; or Associates degree and 2 years of related Account Management experience
  • Previous Account Management or Customer/Client service experience
  • Strong interpersonal, written and verbal communication skills
  • Experience using a CRM system such as Salesforce
  • Technical proficiency with MS Excel, Word, PowerPoint, and Outlook
  • Ability to work in a rapidly changing environment
Nice to have
  • Bachelor's Degree
  • Experience with AS400 system
What the job really is

The Strategic Account Manager at Rewards Network will act as the primary contact for existing restaurant clients in a designated region, focusing on client satisfaction, retention, and contract renewals. Responsibilities include managing client relationships, conducting business reviews, and identifying upsell opportunities while leveraging data analytics to provide insights that help clients grow their businesses.

Benefits
  • Competitive base salary
  • Eligibility for additional prizes for top performers and annual President’s Club
  • In-depth training for new hires
  • Virtual work environment with necessary technology
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when dining with restaurant clients
Things to weigh
  • Role involves significant fieldwork, visiting at least 12 clients per week
  • No specific salary range mentioned
  • Sales focus may lead to pressure for upselling
  • Experience with AS400 is preferred but not required
Job score3.2/5
Benefits5/5
Freshness3/5
Career value4/5
Role clarity4/5
Pay transparency0/5

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